You have found your soulmate, the love of your life and you want to ask them to marry you but we have entered into yet another lockdown and you’re doing your part by staying at home, how do you buy the perfect engagement ring online during a global pandemic? Here are a few helpful tips!

This may seem like an obvious tip but it’s important to know who you’re buying from. Make sure you’re buying from a reliable source, check customer reviews on different platforms such as Google reviews and Trustpilot to make sure they’re legitimate and that you will be provided with great customer service. Also check  the contact information and address provided on their website as you should know where your ring is coming from.

Since we cannot leave our homes to go shopping at the moment  then we can bring the shopping experience to you, virtually! Many jewellers have this service set up to give you a closer look at any engagement rings you’re interested in while also having a chat with a Diamond Specialist. Please  CLICK HERE to book a virtual appointment with us through Zoom.

It’s a good idea to know where you stand with returning or exchanging an engagement ring before you buy it. You want to make sure you have options if the ring isn’t for you after you purchase it. Find out if you will receive a full refund or credit and how many days you have to return it. If you cannot find this information on their website then that’s a major red flag. 

Find out how long it will take for your engagement ring to arrive. Is the shipping trackable, is there a cost and is it insured? Does it come gift wrapped and/or is it discrete? Take into account there may be some delays with shipping and delivery during a pandemic. Some jewellers have their engagement rings already in stock and others may need to have them specially ordered. It’s always best to prepare well in advance to avoid disappointment. 

When buying an engagement ring online there is no time pressure, take the time you need to shop for the best option that suits you. Take a look at different styles of diamond engagement rings and read the descriptions provided, there you can find out more about the quality of the diamonds and metals used.

If you know which size you need then that’s great, but if this is a surprise and you don’t know what size you need then look into the jewellers policies on ring sizing. Do they offer a finger sizing service and will there be a charge if the ring needs to be adjusted? And also can this be done at a later date when the shops reopen?  

Get in touch with customer service if you want to know more about an engagement ring or the store's policies. Don’t be afraid to ask for more photos or videos of engagement rings as these can give you a different perspective and show you the diamond's brilliant sparkle!

When checking out, make sure you’re using a secure website. This can be done by making sure there is a closed padlock symbol in the top right hand corner of your browser, pay using a credit card, debit card or paypal and check your statements after purchase to make sure you were billed the correct amount.

Now you are ready to buy your perfect engagement ring! Stay safe and happy shopping!