Privacy Policy
Last Updated: March 05, 2026
This privacy notice for Gear Jewellers ('Company', 'we', 'us', or 'our'), describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you visit our website at https://gearjewellers.ie or engage with us through sales and marketing.
Questions or concerns? Reading this notice will help you understand your privacy rights and choices. If you do not agree with our policies, please do not use our Services. If you still have questions, contact us at diamonds@gearjewellers.ie.
1. SUMMARY OF KEY POINTS
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What we collect: Personal data you provide (names, emails, addresses) and data collected automatically via cookies (IP addresses, site activity).
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Why we process it: To fulfill your jewelry orders, provide customer support, improve our website, and send marketing (with your consent).
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Third Parties: We share data with trusted partners like Stripe (payments), Google Analytics, and Meta (marketing).
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Your Control: You can manage cookies via our website banner and exercise your data rights (access, deletion, etc.) by emailing us.
2. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
We collect information you provide when you register, make a purchase, or contact us.
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Identity & Contact: Name, phone numbers, email addresses, mailing addresses.
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Financial Data: Billing addresses and payment methods. Note: All payment data is handled securely by Stripe. We do not store your full credit card details.
Information automatically collected
When you navigate our site, we automatically collect:
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Log & Device Data: IP address, browser type, device settings, and operating system.
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Usage Data: Pages viewed, time spent on site, and referring URLs.
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Location Data: General location (e.g., city/country) to ensure correct shipping and currency display.
3. HOW DO WE PROCESS YOUR INFORMATION?
We process your information for the following purposes:
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Order Fulfillment: To manage purchases, payments, and deliveries.
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Account Management: To maintain your user profile and security.
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Marketing & Promotions: To send updates on new collections or diamond offers (only if you opt-in).
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Site Improvement: To analyse usage trends and enhance the shopping experience.
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Legal & Security: To prevent fraud, comply with tax laws, and protect our customers.
4. LEGAL BASES FOR PROCESSING (GDPR)
If you are located in the EU or UK, we rely on these legal grounds:
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Consent: For marketing and non-essential cookies.
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Contractual Necessity: To ship the products you purchase.
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Legal Obligation: To meet Irish Revenue/tax requirements.
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Legitimate Interests: To secure our website and understand our customer base.
5. COOKIE POLICY
We use cookies to enhance your experience. Our website banner allows you to accept or reject non-essential cookies.
| Cookie Type | Purpose | Providers |
| Strictly Necessary | Essential for checkout and security. | Shopify / Gear Jewellers |
| Performance | Analytics to see which products are popular. | Google Analytics |
| Marketing | To show relevant ads on social media. | Meta (Facebook/Instagram), Google Ads |
Managing Cookies: You can reset your preferences via the "Cookie Settings" link in our footer or via your browser settings.
6. WHEN AND WITH WHOM DO WE SHARE DATA?
We share information with service providers who perform functions on our behalf:
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Payment Processors: Stripe.
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Marketing & Analytics: Google, Meta, and email service providers (e.g., Klaviyo).
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Logistics: Delivery and courier services for order fulfillment.
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Business Transfers: In the event of a merger or sale of the company.
7. DATA RETENTION & SECURITY
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Retention: We keep your data for as long as necessary for the purposes outlined (e.g., active accounts) or as required by Irish law (typically 6-7 years for financial records).
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Security: We use industry-standard encryption (SSL/TLS). While we use robust safeguards, no online transmission is 100% secure; please use a secure environment when accessing our Services.
8. YOUR PRIVACY RIGHTS
Under the GDPR, you have the right to:
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Access/Copy: Request a copy of the data we hold.
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Correction: Ask us to update incorrect information.
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Erasure: Request that we delete your data ("Right to be Forgotten").
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Withdraw Consent: Unsubscribe from marketing via the "Unsubscribe" link in our emails or by contacting us.
To exercise these rights, please email diamonds@gearjewellers.ie.
9. CONTACT US
If you have questions about this notice or your data, contact us at:
Gear Jewellers
Unit 3, Greeg Court, Parnell Street
Dublin 1, D01XC62, Ireland
Email: diamonds@gearjewellers.ie
